Keystone Bank says it has introduced a zero data mobile app for its customers.
In a statement on Wednesday by the bank, it said its customers can now transact banking services at their convenience on the new app, which enables customers to enjoy banking services on their mobile phones without data.
The Group Managing Director/Chief Executive Officer, Keystone Bank Limited, Dr Obeahon Ohiwerei, states that the development is part of the demonstration of the bank’s commitment to deliver superior and innovative banking solutions to its customers.
He says, “In our fast-paced and evolving digital world, service literally has to be at the speed of thought; the rules of engagement are changing so fast that customer expectations are as diverse as our lifestyles and choices.
“It is no longer a question of stepping out to the bank but about the convergence of innovative services, digital technology and Omni-channel platforms coming to us at breakneck speed.
“Mobile banking for one is not entirely new in the industry, but there is no end to innovation in delivering customer convenience; at Keystone Bank, that is what sets us apart and that shall continue to be our strength.
“We are determined to be your preferred bank; dependable, responsive and always within reach.”
According to the statement, other notable features of the mobile app are, easy account opening, convenient self-booking and liquidation of fixed deposits, an expanded list of bill-payment options and easy activation of standing instructions and recurrent future payments.
Others include, a “Switch card on/off option” which allows users to disable their cards temporarily if missing & re-enable at the click of a button; the “Hide balance feature” which is an additional safeguard against third-party viewing; and the “Meet your relationship manager option” which allows users to call or email their account officers right within the app.
Keystone Bank is a technology and service-driven commercial bank offering convenient and reliable solutions to its customers, the statement adds.
Posted by Juliet Ekwebelam (Punch)